GENERAL TERMS AND CONDITIONS

Please ensure that You read and understand these terms prior to using the Service. The terms contain important information about the legal agreement between You and us and provide information about what other documents form part of our relationship with You. In these General Terms and Conditions (“hereinafter “The Terms”):• Reference to “Dribbleball” “We” “our” or “us” is reference to Infinity Pixels Limited, dribbleball.com and or its successors in title and assigns. • Infinity Pixels Limited is licensed and regulated by the Betting Control and Licensing Board of Kenya (“BCLB”) under the Betting, Lotteries and Gaming Act, Cap 131, Laws of Kenya • Dribbleball.com is a licensed trademark owned by Infinity Pixels Limited, a company registered under the Laws of Kenya and having its registered address at 4rd Floor, Sanlam Towers, Wayiaki way, Nairobi and P.O. Box 12873 • Reference to “You” “Your’ the “Player” or “Customer(s)” is reference to any person using the Service.

INTRODUCTION

These Terms constitute a binding contract between You and Dribbleball.com. These Terms apply to all services offered by Dribbleball.com as described in paragraph 1.2. below. By using the Service, You agree to be bound by these Terms and Conditions.

The Service includes:

Dribbleball's Website (www.dribbleball.com) and any other remote product We may offer from time to time |(“Website”);

Dribbleball.com Tele-betting services i.e. betting via USSD or SMS; and

The Terms apply equally irrespective of whether the Service is accessed via telephone, desktop browser, mobile browser, mobile, tablet device, or any other device.

  1. By using the Service (including visiting any element of the Service, by entering any details into the Service or by opening an account to access the Service), You agree that:


  1. You have understood and accepted these Terms;

1.4.2 You are bound by the content as specified in these Terms;

1.4.3 You are bound by the applicable rules relating to the games or products You are playing;

  1. You have the mental capacity to take responsibility for Your own actions and can enter into this contract with us, which is enforceable by law;


  1. You are responsible for complying with all applicable laws


  1. There is a risk of losing money and You accept full responsibility for such losses


  1. You will only use the Service for lawful purposes and in a lawful manner
  2. You will only use the Service in compliance with applicable laws in your jurisdiction.
  3. You will not use the Service in any way which could be considered defamatory, abusive, obscene, unlawful, racist, sexist, discriminatory, or which could cause offense.


  1. In addition, as part of these Terms, You agree to be bound by:
  1. The rules applicable to sports betting, virtual sports, Jackpot, casino or any other products that may be provided from time to time. The rules are available in the “How to Play” section of this Website.


  1. Dribbleball.com's Betting Rules.


  1. Dribbleball.com’s Privacy Policy.


  1. Any other terms, policies or rules applicable to the Service

  1. AMENDMENTS TO THE TERMS

  1. Dribbleball.com reserves the right to update the Terms from time to time in order to address legal and regulatory changes, to incorporate changes in our business or the services offered, or to improve the clarity of the Terms.
  2. All changes will be published on the Website. The most-up-to-date Terms will be available on the Website. If you continue using the Services after the date on which the Terms come into effect, you will be deemed to have accepted those changes.

  1. ACCOUNT REGISTRATION

  1. To register an account with Dribbleball.com, You must be at least 18 years old. Dribbleball.com reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided.
  2. Where an underage user is discovered, Dribbleball.com reserves the right to close the account indefinitely. ALL funds deposited in such account will be forfeited. Dribbleball.com shall also report the incident to BCLB or any other relevant authority and the player shall suffer the consequences of such reporting.
  3. As part of the registration process, You will be required to enter Your personal details which include mobile phone number.
  4. You may not access the Services by means of another person's account. Should You attempt to access the Service by means of another person’s account, We reserve the right to immediately close all Your accounts and bar You from future use of any of our Services.


  1. You may not transfer Your account to any other player or third party.
  2. You are required to keep Your registration details up to date at all times. If You change Your phone number or any other contact or personal information, please contact us in order to update Your account information. Dribbleball.com reserves the right to close the account when the information provided is deemed to be false or inaccurate.

  1. ACCOUNT SECURITY AND PRIVACY

  1. As you are responsible for all bets placed on your account, You must keep Your account access information (“Access Information”) including Your username, password, account number or any other information used to access Your account secret and confidential. Dribbleball.com shall not be held liable in such cases.
  2. If there are sufficient funds in your accounts, all Bets will stand if your username and password have been entered correctly (whether or not authorized by you).
  3. If, at any time, you feel that a third party may be aware of your Access Information, You should change it immediately via the Website. Please contact us if you are unable to make the changes.
  4. Should you lose your account details or believe that someone else may have your Access Information, you should contact us.
  5. All your personal information (e.g. your name, email address, identification numbers, account number) shall be processed in accordance with our Privacy Policy.

  1. DORMANT ACCOUNTS

  1. Your account shall be considered dormant where it has not had any activity for 6 months. Account activity is defined as the following: (i) making a deposit (ii) withdrawal or

(iii) placement of a bet.

  1. After the expiry of 6 months, Dribbleball.com reserves the right to close Your account and thereafter either refund the balance to You or where applicable deal with it in the manner provided for in law less any costs accruing thereon.

  1. ACCOUNT CLOSURE (BY PLAYER)

  1. If You want to close Your account, You should inform us either in writing, through email or letter addressed to us. Any activity on Your account will remain Your responsibility up to the point of actual account closure.
  2. Should You wish to resume Your use of the Service you will be required to open a new account in accordance with these Terms.


  1. Once We receive confirmation that You wish to close Your account, if requested, You shall be paid the balance of Your funds.


  1. We may withhold any outstanding balance or outstanding bet settlements in respect of Your account in accordance with these Terms.
  2. Following account closure, any stake, winnings, promotional bonuses, benefits or prizes will be forfeited by You.


(BY DRIBBLEBALL.COM)

  1. We have the right to suspend Your account (preventing Your use of the Service and the provision of promotional benefits) or permanently close Your account as directed by the Terms and/or at any time and for any reason.
  2. We may withhold any outstanding balance or outstanding bet settlements in respect of Your account in accordance with these Terms.
  3. Following account closure, any stake, winnings, promotional bonuses, benefits or prizes will be forfeited by You.


  1. PROHIBITED ACTS

  1. The following acts (“Prohibited Acts”) are expressly prohibited in relation to Your use of the Service and will constitute a material breach of the Terms:


  1. use of the service when underage
  2. fraud or attempt to defraud


  1. money laundering (including where this is linked to terrorist funding)


  1. involvement in collusion, match rigging, or cheating of any kind
  2. placing bets:


  1. which may breach the governing rules of the relevant sport or event in question


  1. which may jeopardize the integrity of the sport or event in question;
  2. on an event that has already occurred or there is a clear indication of the likely outcome
  3. on the basis of ‘inside information’ known to the customer and which is not in the public domain
  1. any other criminal activity


  1. bonus or promotional abuse


  1. Where We have reason to believe that You (or Your account) are connected to Prohibited Act(s), or otherwise We have reason to believe that You are in breach of the Terms of Your Agreement, We will have the right at our sole discretion in respect of any Dribbleball.com account held by You to:
  1. refuse a bet or any part of a bet offered to us;
  2. void any accepted bets and withhold settlement (there may be other instances where we may void a bet as detailed under the specific sport/event in our rules, or otherwise as instructed by the appropriate regulator or authority);


  1. permanently close your account(s) and terminate this agreement;
  2. withhold all or part of your account balances or stakes (which will be deemed as forfeited by you);
  3. inform the applicable authorities and regulator, and supply the relevant customer information.


  1. We will not be liable for any loss or damage which you may incur as a result of any prohibited acts. you agree to cooperate in any investigation in respect of Prohibited Acts.


  1. PROMOTIONAL OFFERS

  1. The terms of these promotional offers will be clearly stated for each individual promotion. It is Your responsibility to ensure that these terms are read and fulfilled by You in order to qualify for the respective bonus, credit or prize, and also to facilitate any subsequent redemption and/or withdrawal. All promotional terms are to be read in conjunction with these Terms.
  2. Dribbleball.com specifically retains the rights, at any time and without notice, to remove, alter or add to promotions, tournaments or similar and related activities without liability to You.

  1. SELF-EXCLUSION

  1. You may, at any time, instruct Us to exclude You from placing any Bets and using our services for a specified or unspecified period by contacting our Customer Service Center.
  2. By asking Us to exclude You from our Services, You acknowledge and agree that We will block Your account from placing bets for the period requested starting as soon as possible after Your request. The self-exclusion will apply to all Service operated by Us.
  3. During Your period of self-exclusion, You will not be able to place bets or otherwise access Your Account.
  4. If You wish to reactivate Your account, You may only do so by contacting our Customer Service Center.


  1. PLACING BETS

  1. You can only place a bet if You have been duly registered with Dribbleball.com and an account has been opened and assigned to You.
  2. All bets are subject to the Rules for the relevant sport/market/game set out In the “How to Play” Section of the Website.
  3. Dribbleball.com reserves the right to decline all, or part, of any bet requested at our sole and absolute discretion. All bets are placed at your own risk and discretion.
  4. It is Your responsibility to ensure that Your bet details are accurate. Dribbleball.com

reserves the right to cancel any bet at any time.


  1. Without limiting our discretion to refuse or limit bets at our discretion, You agree that We may void any bets in our absolute discretion if: 10.5.1.1. We suspect that You have engaged in any Prohibited Activities;


  1. You have breached any of these Terms;


  1. There is a technological error related to the Service or placing of Your bet;
  2. We are required to do so by any law or regulation.


  1. Bets will not be placed if there are insufficient funds in your account.

  1. ERRORS

  1. Dribbleball.com will not be liable for any errors in respect of bets including where:-


(i) Dribbleball.com has incorrectly stated the relevant odds/spreads/handicap/total amounts.

  1. Dribbleball.com incorrectly continues to accept bets on closed or suspended markets;
  2. Dribbleball.com incorrectly calculates or pays settlement amounts; or (iv) any error occurs in a random number generator or pay tables included, incorporated or used in any game or product.




  1. We reserve the right to void any winnings that were obtained as a result of hardware/software error or malfunction. We are not liable to You for any loss that You may incur as a result of such suspension or delay.
  2. We are not liable for any downtime, server disruptions, lagging, or any technical disturbances or disruptions to the game play. We are not liable for any acts or omissions made by Your internet service provider or any third party with whom You rely upon to gain access to our Services.

  1. FINANCIAL MATTERS AND PAYMENTS

Deposits


  1. You may deposit money into Your Dribbleball.com account through Mobile Money.
  2. You shall only deposit money in Your account for the purposes of You using such money to place bets or stakes on our platforms. Dribbleball.com shall be entitled to suspend or close Your account if Dribbleball.com reasonably considers or has reason to believe that You are depositing money without any intention of placing bets.
  3. By depositing funds with Dribbleball.com You certify that the funds You deposit in Your account are not from an illegal source. You shall not use the Service for the purpose of transferring such funds from illegal sources. You will not use our Services for any illicit or fraudulent activity, or for any unlawful or fraudulent transactions. We reserve the right to suspend or close Your account at any time if We suspect that You may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including money laundering activities or any conduct which violates these Terms. If Your account is terminated or blocked for these reasons, We are under no obligation to refund to You any money that may be in Your account. In addition, We are entitled to inform relevant authorities of Your suspected unlawful, fraudulent or improper activity.


Payments/Withdrawals


  1. The “Potential Win” calculation available on the Website is for information purposes only, and all bets will be calculate using the stake/risk at the odds accepted.
  2. Should You include a non-runner or void selection in a multiple bet/parlay, the bet will be settled on the remaining selections.
  3. We reserve the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred:
  1. the integrity of the event has been called into question;


  1. the price(s) or pool has been manipulated; or


  1. match-rigging has taken place. Evidence of the above may be based on the size, volume or pattern of bets placed with us across any or all of our betting channels. Any decision made by us in this regard will be conclusive. If any customer owes any money to us for any reason, we have the right to take that into account before making any payments to that customer.
  1. Winnings from settled bets are added to the balance of your betting account. Any funds/winnings credited to an account in error are not available for use and Dribbleball.com reserves the right to void any transactions involving such funds and/or withdraw the relevant amount from your account and/or reverse the transaction either at the time or retrospectively.


  1. We reserve the right to undertake reasonable diligence to verify the validity of any bets, wagers or winnings as a precondition to paying out any wins or permitting player withdrawals.
  2. You will incur charges when using SMS services. The charges shall be communicated to you from time to time.


  1. Any monies held in Your account shall NOT attract interest.
  2. You are solely responsible for any applicable taxes on any stake, prizes and/or winnings that You collect from Your use of the Service over and above taxes collected by us on Your behalf. We will deduct applicable taxes from any stake, prizes or winnings prior to payment to You; as a result, You acknowledge and agree that any amounts You receive shall be net of such deductions.
  3. Dribbleball.com reserves the right to monitor any irregular activity. We further reserve the right to withhold any withdrawals and/or confiscate all winnings which We reasonably believe to be related to irregular activity.


  1. INDEMNITY

  1. You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents, contractors and suppliers, harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses including legal fees, arising out of any breach of the Terms by You or any other liabilities arising out of Your access and use of the Service (or by anyone else using Your Access Information and/or accessing Your account).
  2. Any breach will be regarded as a material breach and entitles us to terminate our Agreement with You immediately. As a result of Your actions We may use monies in Your account to settle any liabilities We may incur.

  1. COMPLAINTS

  1. If You have a complaint or experience any difficulties, please contact our customer service center.
  2. All written complaints will be processed and responded within fourteen days of receipt of the complaint. We maintain records of complaints received and actions taken in response to the complaints.
  3. If after our internal process has been fully exhausted, You remain unsatisfied as to the outcome of Your complaint, You have a right to escalate this complaint to BCLB.


  1. WARRANTY DISCLAIMERS

  1. The service is provided 'as is' and we make no warranties or representations, whether express or implied (whether by law, statute or otherwise) including but not limited to implied warranties and conditions of merchantability, non-infringement, satisfactory quality, fitness for a particular purpose, or compliance with applicable laws and regulations.
  2. The entire risk of as to the use, quality and performance of the Service is Yours. We make no warranty that the Service will meet Your requirements, be uninterrupted, timely, secure or error-free, that defects will be corrected

or that the software or server that makes it available are free from viruses or bugs or represents that the full functionality, accuracy and reliability of the Service as to results or accuracy of any information obtained by You.

  1. We reserve the right to suspend, modify or remove or add to our Website any games or software at our sole discretion with immediate effect and without notice. We shall not be liable to You for any loss suffered by You resulting from any changes made or for any modification or suspension of or discontinuance of the Service and You shall have no claims against us in such regard.


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